According to the U.S. Consumer Product Safety Commission (CPSC), Little Giant received 25 reports of ladders retracting, including 19 injury reports, as well as 39 additional reports of Rapid Locks not functioning properly.

Which Little Giant Ladders Are Recalled?

The recall covers certain Little Giant ladders equipped with black or orange Rapid Locks, which insert into ladder rungs to adjust the ladder’s height. Affected models include:

• Adjustable Fortress 2.0
• Conquest 2.0
• Dark Horse 2.0
• Epic
• King Kombo XT
• Leveler
• MegaLite and MegaLite+
• Multi
• Quantum
• Vector

The ladders were sold nationwide and online from December 2015 through October 2026, including at Lowe’s, Costco and Amazon. The Little Giant brand and model name appear on the side of each ladder.

Important: Only the identified ladders without an orange rectangular “QC” sticker on the rail above one of the Rapid Locks are included in this recall.

Why Were Little Giant Ladders Recalled?

The CPSC warns that the affected ladders can suddenly retract if their Rapid Locks are not fully engaged. An unexpected change in ladder height can cause a person to lose balance and fall.

Little Giant reported three head-injury reports involving outcomes such as traumatic brain injury (TBI), skull fracture, concussion, vision or hearing loss, and cognitive impairment. Sixteen other injury reports involved injuries such as fractures, lacerations and bruising. A traumatic brain injury can cause lasting changes in memory, concentration, movement and daily functioning.

Ladder falls may also cause spinal cord injuries, but the CPSC notice does not identify spinal cord injury among the reported injuries in this recall.

What Should Owners of Recalled Little Giant Ladders Do?

Owners should stop using affected ladders immediately, review Little Giant’s recall instructions and contact Little Giant for a repair kit containing warning labels and instructions. The materials explain how to check that the Rapid Locks are fully engaged before use and how to maintain the locks through lubrication.

If a Rapid Lock still does not work correctly after the specified lubrication, Little Giant will evaluate it. If the lock still fails to function properly after that evaluation, the company will offer a replacement ladder or a refund. Refund amounts depend on the ladder’s purchase date, ranging from depreciated value to the full purchase price for ladders bought within the preceding 12 months. Not every recalled ladder automatically qualifies for a replacement or full refund.

Consumers may call Little Giant at 866-201-9069 or consult the official CPSC notice (Recall No. 27-067).

What Evidence Should You Preserve After a Serious Ladder Fall?

If a Little Giant ladder suddenly retracted during a fall, evidence may help investigators determine whether the locking mechanism, product instructions, maintenance or other conditions contributed to the injury. Consider preserving:

• The ladder and Rapid Locks: Keep the equipment and components in their post-fall condition. Before repair, lubrication or disposal, seek guidance about preserving evidence.
• Product markings: Photograph the model name, identifying labels, Rapid Locks and whether the orange “QC” sticker is present.
• Scene photographs and video: Document the ladder’s position, the surrounding area and any available surveillance footage.
• Purchase and maintenance documents: Retain receipts, rental agreements, instructions, service records and previous complaints.
• Witness information: Record the names and contact information of anyone who saw the fall or previously noticed a locking problem.
• Medical records: Preserve emergency records, scans, specialist assessments and documentation of ongoing symptoms.

If the fall occurred at work, inspection logs, training documents, equipment ownership records and reports of previous problems may also be relevant.

Can Someone Injured in a Little Giant Ladder Fall File a Claim?

A recall does not automatically establish that a product was defective in a particular injury or that a manufacturer is legally liable. A serious fall involving an affected ladder may warrant examination of the lock’s condition and operation, the product’s design, the adequacy of warnings and instructions, and the actual cause of the fall.

For workplace falls, potential responsibility may extend beyond the employer, depending on the circumstances and applicable law. Manufacturers, distributors, rental providers or maintenance contractors may be relevant to an investigation. Claims involving defective tools, equipment and safety products require a close examination of the equipment and the injury-producing event.

Injured in a Little Giant Ladder Fall?

Serious falls can lead to substantial medical expenses, rehabilitation, lost earnings and long-term disability. McEldrew Purtell evaluates catastrophic injury claims involving potentially defective products and unsafe equipment. If you or a loved one suffered a serious injury involving a Little Giant ladder, contact McEldrew Purtell for a free consultation to discuss your legal options.