Injured and Unsure What to Do?
When a catastrophic injury or tragic loss turns life upside-down, information is power, and clarity is calming. On this page, we walk you step-by-step through McEldrew Purtellâs proven approach, from the first critical hours through investigation, liability analysis, and dealing with insurers, all the way to negotiation, litigation, and when necessary, trial. Youâll see what happens at each milestone, what we handle on your behalf, and what decisions you may be asked to make, so there are no surprises.
We also highlight common tactics used by defendants and their insurers and explain how to avoid mistakes that can weaken your claim. Our goal is simple: equip you with practical guidance and a clear roadmap to pursue full and fair compensation while protecting your rights from day one.

Immediate Next Steps (Post-Injury Checklist)
Get Medical Attention
Your health comes before any legal claim. Follow every medical recommendation and keep all records.
Preserve Evidence
Photos of the scene, damaged vehicles, defective products, or hazardous conditions can be pivotal.
Report the Incident
Police, facility management, or your employer should receive prompt notice.
Avoid SocialâMedia Pitfalls
Insurance adjusters scour public posts; a single comment can be taken out of context.
Talk to a Lawyer Early
Deadlines (âstatutes of limitationsâ) vary by state and case type; waiting can forfeit crucial rights.
Organize Your Case File
Create a dedicated folder to store medical bills, treatment summaries, pay stubs, repair estimates, correspondence, etc.
Do You Have a Case

- Significant Damages. Economic (medical bills, future care, lost earnings) and nonâeconomic (pain, suffering, loss of companionship) losses must be substantial enough to justify litigation costs.
- Clear Liability. A person, company, or entity must have breached a duty of care that directly caused the harm.
- Available Insurance or Assets. Even airtight liability is meaningless if there is no coverage or collectable assets.
- Timely Filing. Each state sets strict filing deadlines, some as short as one year for wrongfulâdeath claims.
Why McEldrew Purtell
Catastrophic Injury Focus
We limit our docket to the most serious injury and wrongfulâdeath cases to maximize bandwidth and expertise.
Trial Ready Reputation
Insurers track which firms try cases. Our verdict history signals that low offers will be triedânot tolerated.
Referral Network Leverage
As trusted counsel for fellow attorneys nationwide, we often surface additional coverage and thirdâparty defendants that others miss.
Contingency
Fee
You pay nothing unless we recover for you. All costs are advanced by the firm and reimbursed from the final recovery.

You Heal. We Handle The Rest.
Our 10 Step Process
-
Free Case Evaluation
24/7 intake team gathers facts;
partner reviews for merit.
-
Engagement Agreement
You sign a contingency-fee contract;
we formalize representation.
-
Investigation & Evidence Preservation
We secure crash data, scene inspections, black-box downloads, medical records, expert consultations.
-
Demand Package & Pre-Suit Negotiations
A comprehensive settlement demand is
sent to insurers.
-
Filing the Lawsuit
Complaint is drafted and served;
defendants answer.
-
Discovery
Depositions, document subpoenas,
expert reports, site inspections.
-
Mediation / Settlement Talks
Neutral mediator facilitates negotiation.
-
Trial Preparation & Trial
Mock trials, exhibit prep, jury selection,
courtroom presentation.
-
Verdict or Settlement Disbursement
Funds arrive in trust; liens resolved;
net proceeds issued.
-
Appeals (If Necessary)
Post-trial motions or defense appeals addressed.
Glossary
Definitions of common legal terms.
Accident Report
Official write-up by police or other authorities describing an incident. It often includes who was involved, witness info, diagrams, and preliminary fault assessments.
Actionable Negligence
Negligence that meets all required legal elements (duty, breach, causation, and damages) and can support a lawsuit.
Adjuster (Claims Adjuster)
Insurance employee (or contractor) who investigates claims and proposes settlement values. They work for the insurerânot for you.
Ad Damnum
The amount of money damages requested in a complaint or pleading.
Affidavit
A written statement sworn under oath or affirmed to be true, often used to support motions or establish facts.
Arbitration
Private dispute process where a neutral arbitrator hears evidence and issues a decision. It can be binding or non-binding, and is typically faster than a court trial.
Assumption of Risk
A defense claiming the injured person knowingly accepted a specific danger, which can reduce or bar recovery depending on state law.
Bad Faith (Insurance)
When an insurer unfairly delays, underpays, or denies a valid claim, or fails to reasonably settle within policy limits when liability is clear.
Burden of Proof
The level of evidence a party must present to win. In most civil cases itâs âpreponderance of the evidenceâ (more likely than not).
Causation
The link between the defendantâs conduct and the plaintiffâs injuries. Includes actual cause (âbut forâ) and proximate cause (legal cause close enough to impose liability).
Certificate of Merit
Expert attestation required in some states before filing certain professional negligence suits (e.g., medical malpractice) to certify the claim has merit.
Claim
A demand for compensation made to an insurer or at-fault party for losses caused by an incident.
Comparative Negligence / Comparative Fault
A rule that reduces damages by the plaintiffâs percentage of fault. In some states, recovery is barred above certain thresholds (e.g., 50% or 51%).
Complaint
The document that starts a lawsuit and lays out the factual allegations and legal claims against the defendant(s).
Contingency Fee
An arrangement where the attorney is paid a percentage of the recovery. If thereâs no recovery, there is no fee.
Collateral Source Rule
In many states, payments from other sources (like health insurance) cannot reduce the defendantâs liability or be shown to the jury, subject to state-specific exceptions.
Damages
Money awarded for losses caused by the defendantâs conduct. Categories commonly include:
- Economic: Medical bills, lost wages, future care, and other out-of-pocket costs.
- Non-Economic: Pain, suffering, loss of lifeâs pleasures, disfigurement.
- Punitive: To punish and deter extreme or reckless misconduct (available only in limited circumstances).
Demand Letter
A detailed settlement request that summarizes liability, injuries, medical treatment, and damages, and proposes a monetary amount to resolve the claim.
Deposition
Sworn, recorded testimony taken before trial. Lawyers ask questions; a court reporter transcribes the answers for later use in court.
Discovery
Formal evidence-gathering before trial, including interrogatories, requests for documents, depositions, and medical or site inspections.
Dram Shop Liability
Claims against bars, restaurants, or servers for serving visibly intoxicated or underage patrons who later cause harm (e.g., drunk-driving crashes). Standards vary by state.
Duty of Care
A legal obligation to act as a reasonably prudent person would under similar circumstances to avoid harming others.
EDR (Event Data Recorder)
Vehicle âblack boxâ that records crash data such as speed, braking, throttle, and seatbelt use; often preserved and analyzed in serious collisions.
Expert Witness
A qualified specialist (e.g., physician, accident reconstructionist, economist) who offers opinions to help the judge or jury understand technical issues.
First-Party Benefits
Insurance benefits you claim under your own policy (e.g., PIP/MedPay), regardless of who was at fault, depending on your state and coverage.
Foreseeability
Whether a reasonable person could anticipate the risk of harm from certain conduct; a key concept in duty and proximate cause analyses.
Gross Negligence
Conduct that shows reckless disregard or a gross deviation from reasonable careâmore serious than ordinary negligence.
HIPAA Authorization
Client consent that allows the release of medical records and bills to authorized recipients (e.g., your attorneys, experts, or insurers).
Hold (Litigation Hold / Evidence Hold)
An instruction to preserve all potentially relevant evidence (documents, emails, EDR data, surveillance video, etc.) once litigation is reasonably anticipated.
IME (Independent Medical Examination)
A medical exam requested by the defense or insurer to evaluate injuries, causation, and treatment. Despite the name, the examiner is chosen by the opposing side.
Interrogatories
Written questions from one party to another that must be answered under oath during discovery, typically within a set deadline.
Insurable Limits (Policy Limits)
The maximum amount an insurer will pay on a covered claim under a particular policy; settlements above this may require other sources or personal assets.
Joint and Several Liability
A rule (varies by state) under which any one of multiple defendants may be responsible for the full judgment, leaving defendants to sort out contributions among themselves.
Jurisdiction
A courtâs legal authority to hear a caseâboth over the subject matter and the parties involved.
Lien (Medical / ERISA / Lienholder)
A legal right to be repaid from settlement or verdict proceeds for amounts previously paid (e.g., hospital balances, health plans). Liens must be resolved at settlement.
Loss of Consortium
Damages for harm to the marital or close family relationship caused by an injury or death (loss of companionship, services, affection).
Liability
Legal responsibility for causing harm. Establishing liability typically requires proof of duty, breach, causation, and damages.
Mediation
A confidential, facilitated negotiation with a neutral mediator who helps the parties explore settlement but does not decide the case.
Medical Malpractice
Professional negligence by a healthcare provider that deviates from the accepted standard of care and causes injury or death to a patient.
MMI (Maximum Medical Improvement)
The point at which a condition is stable and unlikely to improve substantially with further treatment; often used to value future damages.
Motion in Limine
A pretrial request asking the court to admit or exclude certain evidence so the jury never hears improper or unfairly prejudicial material.
Negligence
Failure to use reasonable care under the circumstances, resulting in harm to another person.
Negligent Entrustment / Hiring / Retention / Supervision
Claims that a company acted unreasonably with unsafe vehicles or employeesâe.g., entrusting a truck to an unfit driver or failing to screen/supervise properly.
Open Policy Limits
When the value of a claim exceeds the at-fault partyâs insurance limits, potentially exposing the insuredâs personal assets if not settled within limits.
Pain and Suffering
Non-economic damages for physical pain, emotional distress, and loss of lifeâs pleasures caused by an injury.
PIP / MedPay (First-Party Medical Benefits)
No-fault benefits (varies by state) that pay medical expensesâand sometimes lost wagesâafter a crash, regardless of who caused it.
Premises Liability
Claims arising from unsafe property conditions (e.g., slips, trips, inadequate security) that the owner or occupier failed to correct or warn about.
Preservation (Spoliation) Letter
Notice requiring parties to preserve relevant evidence (e.g., emails, logs, vehicle EDR data, surveillance). Destroying evidence can lead to court sanctions.
Product Liability
Claims involving defective or unreasonably dangerous productsâdesign, manufacturing, or failure-to-warn defects.
Proximate Cause
Legal cause closely enough connected to the harm to impose liability; limits liability to harms that are within the scope of the risk.
Qualified Immunity (limited PI relevance)
Doctrine shielding certain government officials from civil liability in specific contexts unless they violated clearly established rights.
Release
Settlement document where the injured party agrees to give up the right to sue in exchange for payment.
Respondeat Superior (Vicarious Liability)
Employer liability for employees acting within the scope of their employment.
Rollover Coverage (UM/UIM)
Uninsured/Underinsured Motorist coverage that can pay when the at-fault driver lacks insurance or has limits too low to cover the losses.
Settlement
An agreed resolution of a claim before or during litigationâoften after negotiation or mediationâin exchange for a release.
Spoliation
Destruction, alteration, or failure to preserve evidence. Courts may sanction the party or instruct the jury to presume the evidence was unfavorable.
Statute of Limitations
Legal deadline to file a lawsuit. Missing it usually bars the claim, subject to limited exceptions.
Structured Settlement
Settlement paid out over time through an annuity rather than a lump sum; can offer tax and budgeting advantages.
Subrogation
The right of an insurer or health plan to be reimbursed from the plaintiffâs recovery for benefits it paid related to the injury.
Summary Judgment
Court ruling that no trial is needed because thereâs no genuine dispute of material fact and the moving party is entitled to judgment as a matter of law.
Survival Action
Claim brought by an estate for the decedentâs damages suffered before death (e.g., pain and suffering, medical bills).
Tort
A civil wrong (other than breach of contract) that causes harm and can be remedied with damages.
Tortfeasor
The person or entity that committed the tort (the wrongdoer).
Venue
The proper geographic location for a lawsuit, typically tied to where parties live or where the events occurred.
Voir Dire
Jury selection process where attorneys and the judge question potential jurors about biases and ability to be fair.
Vicarious Liability (see Respondeat Superior)
Liability imposed through a legal relationship (e.g., employerâemployee), not because the party personally committed the wrongful act.
Wrongful Death
Claim brought by eligible family members for losses caused by a loved oneâs death due to anotherâs negligence or misconduct (e.g., loss of support and companionship).